📅 2026 Update: Changes in the Texas Department of Public Safety

Since the original article was written, there have been several changes in the Texas Department of Public Safety (DPS). Most notably, the fees for fingerprint transmissions have increased, and new features have been added to the Criminal History Search system. This update provides important details for anyone needing to interact with the Texas DPS regarding criminal history searches.

💰 Fee Increases

Effective October 1, 2026, the FBI raised the fingerprint transmission fee from $12.00 to $15.00. The fee for FBI Volunteer Fingerprints also increased from $10.00 to $13.00. These changes may impact those looking to complete background checks or volunteer work that requires fingerprinting.

📄 Current Fees and Costs

To conduct a Texas DPS Criminal History Search, each search credit costs $1.00. There is an additional 2.25% fee per credit and a $0.25 transaction fee. These costs are important for users to consider when planning to access criminal history information.

📝 New Account Requirements

Before users can perform a search, they must create a CRD Secure Website Account. This account creation step is new and necessary for accessing the system. Users can purchase credits using credit cards or checks, but credit card payments incur extra fees.

⏳ Processing Times

Processing times for the Texas DPS Criminal History Search can vary. Specific timeframes are not provided, so users should be prepared for potential delays. It is advisable to plan searches accordingly, keeping in mind that volume may affect processing.

📞 Support Options

Users can reach out for help with the Texas DPS services. For support, they can call 1-855-481-7071 or email securesite@microassist.net. This support is useful for any issues related to account creation or navigating the criminal history search process.

📌 Key Points to Remember

  • 💵 Fingerprint fees increased in 2026.
  • 🏷️ Each credit for searches costs $1.00 plus fees.
  • 🔑 Account creation is now required before searching.
  • ⏱️ Processing times may vary; plan ahead.
  • 📞 Support is available via phone and email.

💡 Tips for Using the Texas DPS Services

Review your situation with your attorney to ensure you are following the correct steps for your needs.

🔍 Understand the Fee Structure

Be aware of the fees associated with the Texas DPS Criminal History Search. Each search credit costs $1.00, and additional transaction fees can add up. Knowing the total cost beforehand can help you budget effectively.

📧 Utilize Support Resources

If you encounter issues or have questions, use the available support options. Contacting Texas DPS by phone or email can provide immediate assistance, saving you time and frustration in your search.

🗂️ Keep Records of Your Searches

It is important to monitor your usage and track your search history. The 'My Account' page allows users to view and download their history, which can help with record-keeping and future searches.

📜 Prepare for Delays

Since processing times can vary, be ready for the possibility of delays. If you need results by a certain date, it’s wise to start your search as early as possible to avoid last-minute issues.

📊 Batch Submission for Efficiency

Take advantage of the Multi-Entry feature to enter multiple searches at once. This feature allows you to submit all your searches together, which can save time if you need to check many individuals.

🏆 Texas DPS Services Ranked by User Reviews (2026)

This section highlights services associated with the Texas Department of Public Safety and their user reviews. The ratings reflect customer experiences and are based on Trustpilot data checked in October 2026. Ratings can change, and it’s important to consider all feedback when choosing a service.

🥇 1. ADT

ADT has been rated 1.0 out of 5. It is known for providing home security systems and 24/7 monitoring services. However, many reviewers mention issues with customer service and installation problems, which can be critical when relying on security services.

🥈 2. SimpliSafe

SimpliSafe holds a 4.0 out of 5 rating. This service is recognized for its DIY home security systems and affordable monitoring plans. While customers appreciate the cost-effectiveness, some have reported limited customer support and concerns about false alarms.

🥉 3. SafeStreets

SafeStreets earns a 5.0 out of 5 rating. It is known as an authorized dealer for ADT and specializes in home security installations. Despite its strong ratings, some customers have faced delays in installation and billing issues that could affect overall satisfaction.

🆓 Free Support Options

The Texas DPS offers free support through their phone service at 1-855-481-7071 and email at securesite@microassist.net. These resources are available for users needing assistance with criminal history searches or navigating the system.

🔎 What to Compare When Choosing a Service

  • 📊 User Ratings: Check Trustpilot scores and read reviews for insights.
  • 💰 Fees: Understand all associated costs for services.
  • 🕒 Processing Times: Look for information on how quickly services can provide results.
  • 📞 Customer Support: Evaluate the availability and responsiveness of support options.
  • 📝 Features: Ensure the service offers the necessary features for your needs.

❓ Frequently Asked Questions

🔍 What is the new fingerprint transmission fee for the FBI?

The fingerprint transmission fee has increased from $12.00 to $15.00 effective October 1, 2026. The Volunteer Fingerprint fee also rose from $10.00 to $13.00.

📅 How do I create a CRD Secure Website Account?

To create a CRD Secure Website Account, you must visit the Texas DPS website. Follow the prompts to complete your account setup, which is necessary for performing criminal history searches.

📞 What should I do if I encounter problems with my account?

If you face issues with your account, you can call 1-855-481-7071 for assistance. Alternatively, you can email securesite@microassist.net for help with account-related questions.

⏱️ How long will it take to receive search results?

Processing times for criminal history searches can vary based on the type and volume of requests. Specific timeframes are not provided, so it’s best to plan for potential delays.

🏷️ Are there any options for refunds on search credits?

Yes, users may request a refund for search credits by emailing fingerprintrefunds@dps.texas.gov. Ensure to provide necessary details in your refund request.

📜 Can I access my search history?

Yes, users can view and download their search history from the 'My Account' page on the Texas DPS website. This feature helps keep track of your searches and credit usage.

⚖️ Recent Cases Related to Texas DPS Services

Recent court rulings have highlighted various issues related to the Texas Department of Public Safety and its operations. These rulings often involve matters of access to criminal history records and the policies governing their use.

For more information, feel free to browse more rulings on the news page.

End of October 2026 Update






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