📅 2026 Update: Recent Changes Impacting Fire Department Services

Since the original article was written, there have been significant updates related to fees and procedures for obtaining criminal history information from the Texas Department of Public Safety (DPS). These changes affect how individuals and organizations can access vital information for a variety of purposes, including employment and safety checks. More detailed information is available in the sections below, which expand on the article's earlier content.

💰 Texas DPS Fee Increases

The Texas Department of Public Safety has increased certain fees effective October 1, 2026. The FBI fingerprint transmission fee rose from $12.00 to $15.00. Additionally, the fee for FBI Volunteer Fingerprint services increased from $10.00 to $13.00.

These changes may impact those seeking background checks or volunteering in positions requiring fingerprinting.

🌐 Accessing Criminal History Searches

To perform a criminal history search through Texas DPS, users must create a CRD Secure Website Account. Each search credit costs $1.00 plus a 2.25% fee per credit and a $0.25 transaction fee. This process is streamlined for authorized government and criminal justice agencies, ensuring that only eligible entities have access to sensitive data.

⏳ Processing Times and Deadlines

The Texas DPS does not provide specific timeframes for processing criminal history searches. Processing times can vary based on the type of search and current demand. Users should be aware of this variability when planning their requests.

📞 Support Options Available

For assistance, users can call the Texas DPS at 1-855-481-7071 or email securesite@microassist.net. These support options are available to help with account creation and any issues that may arise during the search process.

📌 Key Points to Remember

  • Fee increases for fingerprint services were implemented in October 2026.
  • Users must create a CRD Secure Website Account to access criminal history data.
  • Each search credit costs $1.00, with additional fees for transactions.
  • Processing times vary; users should plan accordingly.
  • Support is available through phone and email for help with searches.

💡 Tips for Navigating Fire Department Services

Review the details of your situation with your attorney to ensure you understand your options.

📄 Understand the Fees

Be aware of the costs associated with the Texas DPS criminal history search. Each search credit is $1.00, plus transaction fees. Knowing the total cost upfront can help you budget for necessary searches.

🔍 Use Complete Information

When performing a search, provide as much information as possible, including the individual's last name, first name, and complete birth date. This increases the chances of obtaining accurate results.

⏰ Plan for Variable Processing Times

Since processing times can vary, plan your searches accordingly. If you need results by a specific date, start the process early to avoid delays.

📧 Keep Records of Your Searches

Users can view and download their search history from the "My Account" page. Keeping records can help you track your requests and manage your credits effectively.

📞 Utilize Customer Support

If you encounter issues while using the Texas DPS secure site, reach out to customer support. They can assist you with technical problems or questions about your account.

🏆 Fire Department Services Ranked by User Reviews (2026)

This section highlights services relevant to fire department operations, specifically focusing on security and safety measures. The rankings are based on Trustpilot reviews checked in October 2026. Remember that star ratings are just one aspect of customer feedback, as unhappy customers tend to leave more reviews.

🥇 1. SafeStreets

SafeStreets has been rated 5.0. This company is known for its partnership with ADT, specializing in home security installations. While they offer a comprehensive range of services, some customers report experiencing installation delays and billing issues.

🥈 2. ADT

ADT holds a poor rating of 1.0. They provide home security systems and 24/7 monitoring services, crucial for ensuring safety in residential and community settings. However, many reviewers have reported difficulties with customer service and installation problems, which are significant considerations.

🥉 3. SimpliSafe

SimpliSafe has an average rating of 4.0. This company is recognized for its DIY home security systems and affordable monitoring plans. While many users appreciate the cost-effectiveness, others note limited customer support and concerns about false alarms as potential drawbacks.

🆓 Free Government Assistance

For those needing assistance, the Texas DPS offers support through phone and email. Users can reach out for help regarding account creation or issues with criminal history searches. This is a valuable resource for individuals needing guidance without incurring additional costs.

🔎 Factors to Compare When Choosing Services

  • 🛡️ Service Ratings: Look at user reviews and ratings to gauge customer satisfaction.
  • 💵 Fee Structures: Understand the costs associated with each service, including potential hidden fees.
  • 🔒 Service Offerings: Check if the service provides the specific security features you need.
  • 📞 Customer Support: Evaluate the quality of customer service based on user feedback.
  • 📝 Installation Process: Consider the ease and reliability of the installation process.

❓ Frequently Asked Questions

🔍 What is the process for accessing criminal history records?

To access criminal history records in Texas, users must create an account on the CRD Secure Website and purchase search credits.

📞 How can I contact Texas DPS for support?

Users can call 1-855-481-7071 or email securesite@microassist.net for assistance with criminal history searches and account issues.

⏳ Are there deadlines for completing criminal history searches?

There are no specific deadlines mentioned for searches, but users should account for processing times when submitting requests.

💳 What are the transaction fees for criminal history searches?

Each search credit incurs a 2.25% fee plus a $0.25 transaction fee when paid via credit card.

🗂️ Can I request a refund for unused search credits?

Yes, users may request a refund for search credits by emailing fingerprintrefunds@dps.texas.gov.

🏢 Who can access the CRD Secure Website?

Access to the CRD Secure Website is limited to legislatively authorized government entities and criminal justice agencies.

⚖️ Recent Cases Impacting Fire Department Services

Recent court rulings may influence regulations and practices within fire departments and related agencies. Changes in these rulings could affect how departments handle criminal history searches and public safety measures.

For more information about recent rulings, you can browse more rulings on the news page.

End of October 2026 Update






A fire department is a government agency that is responsible for preventing, managing, and suppressing fires in surrounding locations. In addition, many fire departments, especially those that serve extensive areas, such as major cities, also offer emergency medical services. A significant portion of the firefighters who are employed by such fire departments are also trained paramedics. 



 



 

What You Must Know About A Fire Department


Firefighters are often the first responders to an array of emergencies, including floods, motor vehicle accidents, and radioactive or chemical hazards. Many of these firefighters work on a volunteer basis or as on-call firefighters. In order for an individual to become a firefighter, he/she must undergo extensive training procedures. Subsequently, he/she will likely be required to continue participating in training drills and general firehouse maintenance. Firefighters put their lives on the line on a regular basis, in order to ensure the protection of other individuals.



 



 



Most states possess many different fire departments. For example, major cities will maintain an individual fire department, while suburbs will have access to another fire department. Suburban towns may develop a small fire department, or there may be one fire department that serves the entire county. In the event that one fire department serves multiple small locations, the department will establish fire houses in different locations throughout the county. This will ensure that all locations within the county are accessed quickly. 



 



 



Firefighters rely upon a number of different types of equipment to perform their duties, including protective gear, fire apparatuses, fire hydrants, and hoses, just to name a few.