📅 2026 Update: Texas Department of Public Safety Changes

Since the original article was written, there have been notable updates regarding the Texas Department of Public Safety (DPS). This includes changes to fees, processing procedures, and support options for criminal history searches. The details provided below are essential for anyone looking to understand how these changes may impact their interactions with the Texas DPS.

💵 Fee Increases

Effective October 1, 2026, the FBI increased the fingerprint transmission fee from $12.00 to $15.00. Additionally, the FBI Volunteer Fingerprint fee went up from $10.00 to $13.00. These changes will affect individuals and organizations needing fingerprint services for background checks or volunteer work.

📝 Criminal History Search Process

To perform a criminal history search, users must create a CRD Secure Website Account. After account creation, users can purchase search credits for $1.00 each, along with a 2.25% fee per credit and a $0.25 transaction fee. The process includes entering the individual's last name and first name, with optional middle names and birth dates for better accuracy.

⏳ Processing Times

Processing times for criminal history searches can vary. Currently, the Texas DPS does not provide specific timeframes. Users should be aware of potential delays based on search type and volume.

📞 Support Options

For assistance, users can call 1-855-481-7071 or email securesite@microassist.net. This support is available for issues with account creation or other related concerns, ensuring that users have help when navigating the DPS system.

📌 Key Updates

  • 💵 Fee increases for fingerprint services as of October 1, 2026.
  • 📝 Account creation required for criminal history searches with associated costs.
  • ⏳ Variable processing times for search requests without specific timelines.
  • 📞 Dedicated support via phone and email for user assistance.

💡 Tips for Using the Texas DPS Services

Review all details of your situation with your attorney. Understanding the rules and processes is essential for a successful outcome.

🖥️ Create Your Account

Start by setting up a CRD Secure Website Account to access the criminal history search features. This account is necessary for purchasing search credits and managing your searches.

💳 Understand the Costs

Each search credit costs $1.00 plus a 2.25% additional fee and a $0.25 transaction fee. Be prepared for these costs when planning to conduct multiple searches.

🔍 Be Thorough in Your Searches

When performing a search, include as much information as possible about the individual. Using a first name, last name, and birth date can lead to more accurate results.

🕒 Consider Processing Times

Since processing times can vary, plan accordingly. If you need results by a specific date, allow extra time for potential delays.

📧 Use Available Support

Don’t hesitate to contact Texas DPS support for help with account issues or questions. Reaching out can save you time and frustration.

🏆 Texas Department of Public Safety Services Ranked by User Reviews (2026)

This section explores services related to public safety and criminal history, providing insights based on user reviews from Trustpilot. The rankings reflect user experiences as of October 2026. Ratings can change over time, and it's important to consider that unhappy customers often leave more reviews, which can affect overall scores.

🥇 1. ADT

ADT holds a Trustpilot score of 1.0. It is known for its home security systems and 24/7 monitoring services. However, many reviewers have pointed out issues with customer service and installation delays, which can affect overall satisfaction.

🥈 2. SimpliSafe

SimpliSafe averages a Trustpilot score of 4.0. This service is recognized for offering DIY home security systems with affordable monitoring plans. Some users have reported concerns about limited customer support and issues related to false alarms, which can be frustrating for those relying on their systems.

🥉 3. SafeStreets

SafeStreets has an impressive Trustpilot score of 5.0. As an authorized dealer of ADT, SafeStreets is known for its home security installations. Some users have experienced installation delays and billing issues, but overall, the service has received high marks from its customers.

🆓 Free Support Options

For those who need assistance with criminal history searches, there are free government options available. Users can call 1-855-481-7071 or email securesite@microassist.net for help with account issues or inquiries about the Texas DPS services.

🔎 Factors to Consider When Choosing Services

  • 🔍 Customer reviews can provide insight into reliability and service quality.
  • 💲 Cost structures including fees for searches and services.
  • ⏳ Processing times that may affect when you'll receive results.
  • 📞 Available support options for assistance during the process.

❓ Frequently Asked Questions

🔍 What is the fee for a criminal history search?

The current fee for a criminal history search credit is $1.00, plus an additional 2.25% fee per credit and a $0.25 transaction fee.

📞 How can I contact Texas DPS for support?

You can reach Texas DPS support by calling 1-855-481-7071 or emailing securesite@microassist.net for assistance with account issues or questions related to criminal history searches.

📝 What information do I need for a criminal history search?

To conduct a search, you will need the individual's last name and first name. Including a middle name or birth date can improve the accuracy of your results.

⏳ How long does it take to process a criminal history search?

Processing times can vary based on the type of search and volume of requests. Texas DPS does not provide specific timeframes, so planning ahead is advisable.

📧 Can I get a refund for unused search credits?

Yes, users may request a refund for search credits by emailing fingerprintrefunds@dps.texas.gov.

📋 Is access to the CRD Secure Website restricted?

Yes, access is limited to government entities and criminal justice agencies that are authorized by legislation.

⚖️ Recent Cases Related to Public Safety

Recent court rulings have impacted the policies and practices of public safety agencies, including the Texas Department of Public Safety. These rulings can influence how criminal history searches are conducted and the fees associated with them.

For more recent rulings, feel free to browse more rulings on the news page.

End of October 2026 Update





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