📅 2026 Update: Changes to Texas Department of Public Safety Services

Since the original article was written, there have been some notable updates regarding the Texas Department of Public Safety (DPS) and its criminal history search services. These changes include new fees and adjustments in procedures that might affect users seeking criminal history searches. The earlier article continues further down this page for additional context.

💰 Fee Increases

Effective October 1, 2026, the FBI increased the fingerprint transmission fee. This fee rose from $12.00 to $15.00, while the FBI Volunteer Fingerprint fee increased from $10.00 to $13.00. Users should keep these new fees in mind when budgeting for fingerprint-related services.

🔍 Criminal History Search Credits

Each search credit for the Texas DPS Criminal History Search now costs $1.00. A 2.25% fee is applied per credit along with a $0.25 transaction fee. Users will need to account for these additional costs when purchasing credits online.

📝 Search Process Update

To conduct a Texas DPS Criminal History Search, users must first create a CRD Secure Website Account. When performing a search, entering the individual’s last name and first name is required. Including the middle or maiden name and complete birth date is optional but recommended for better accuracy.

🕒 Processing Times

Processing times for Texas DPS Criminal History Searches can vary based on the type of search and the volume of requests. Specific timeframes are not provided, so users should plan their requests accordingly to avoid delays.

📞 Support Options

Users needing assistance can contact Texas DPS support. Phone support is available at 1-855-481-7071, while email support can be reached at securesite@microassist.net. This help is beneficial for resolving account creation issues or other inquiries related to the service.

📌 Key Takeaways

  • The FBI has increased fingerprint fees.
  • Each Texas DPS search credit costs $1.00 plus additional fees.
  • Users must create a secure account to perform searches.
  • Processing times may vary, so plan ahead.
  • Support is available via phone and email.

💡 Tips for Using Texas DPS Services

Review the details of your situation with your attorney to ensure you are following the proper procedures.

🔍 Understand the Fee Structure

Be aware of the new fees associated with fingerprint transmissions and search credits. This knowledge will help you manage your budget effectively when using Texas DPS services.

📝 Create Your Account Early

Setting up your CRD Secure Website Account in advance will save you time. Completing this step before you need to perform searches can streamline the entire process.

📅 Plan for Processing Times

Since processing times can vary, it's a good practice to submit your requests early. If you have a deadline, factor in potential delays when planning your searches.

📞 Use Available Support

Don't hesitate to reach out to Texas DPS support if you encounter issues. They can provide guidance on account problems, search processes, or fees.

🧾 Keep Track of Your Search History

Users can view and download their search history from the 'My Account' page. Keeping a record of your searches can help you manage your requests more effectively.

🏆 Services Ranked by User Reviews (2026)

The article focuses on services related to security and monitoring, which can be useful in various contexts, including criminal history checks. The following ranked services are based on Trustpilot data as of October 2026. Keep in mind that scores can change, and sample sizes may differ, with unhappy customers often leaving more reviews.

🥇 1. SafeStreets

SafeStreets has been rated 5.0. It is known for providing home security installations as an authorized dealer for ADT. Reviewers often express satisfaction with the installation process, but some mention delays and billing issues that can arise.

🥈 2. ADT

ADT holds a 1.0 rating. This company is recognized for its home security systems and 24/7 monitoring services. Unfortunately, many customers report poor customer service and installation issues, which can impact user experience.

🥉 3. SimpliSafe

SimpliSafe averages 4.0. It is known for its DIY home security systems and affordable monitoring plans. However, some users have raised concerns about limited customer support and issues with false alarms, which may affect the overall reliability of their service.

🆓 Free Government Assistance

Free options for criminal history searches include the Texas DPS support line and email support. Users can contact them for assistance with account creation and other inquiries related to criminal history searches.

🔎 Considerations When Choosing a Service

  • 📊 Look at Trustpilot scores and the number of reviews.
  • 🔍 Check for known issues like customer service or installation problems.
  • 💰 Compare costs and fees associated with the service.
  • 🕒 Evaluate processing times for any required searches.
  • 📞 Assess the availability of customer support options.

❓ Frequently Asked Questions

❓ What is the process for obtaining a criminal history search?

To obtain a criminal history search from Texas DPS, you must create a CRD Secure Website Account and purchase search credits. Then, you can enter the individual's details to perform the search.

📞 How can I contact Texas DPS for support?

You can call Texas DPS at 1-855-481-7071 for phone support. Alternatively, you can email them at securesite@microassist.net for assistance with account-related issues.

⏳ Are there deadlines for submitting criminal history searches?

There are no specific deadlines mentioned for submitting searches. However, it is advisable to plan accordingly due to varying processing times.

💸 What fees should I expect for a criminal history search?

Each search credit costs $1.00, plus a 2.25% fee per credit and a $0.25 transaction fee. Be sure to budget for these additional costs.

📄 Can I request a refund for unused search credits?

Yes, users may request a refund for search credits by emailing fingerprintrefunds@dps.texas.gov if they encounter issues.

📝 What information do I need to perform a search?

You need the individual's last name and first name to perform a search. Including their middle name or complete birth date can improve the accuracy of the results.

⚖️ Recent Cases Related to Criminal History Searches

Recent court rulings have highlighted the importance of proper procedures when it comes to criminal history searches. These cases may connect to how Texas DPS handles such requests and the rights of individuals in accessing their records.

You can browse more rulings in the news section.

End of October 2026 Update





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