📅 2026 Update: Changes in Criminal History Services

Since the original article was published, there have been some updates to the Texas Department of Public Safety (DPS) services. Notably, fees have changed, and there are new features for conducting criminal history searches. The earlier article continues further down this page.

💰 Fee Changes

Effective October 1, 2026, the FBI increased the fingerprint transmission fee from $12.00 to $15.00. The FBI Volunteer Fingerprint fee also rose from $10.00 to $13.00. These increases may affect those seeking background checks or fingerprint services.

📜 Criminal History Search Costs

Texas DPS charges $1.00 for each search credit. There's also a 2.25% fee per credit, plus a $0.25 transaction fee. Users should be aware of these costs when budgeting for searches.

🔄 Multi-Entry Feature

A new Multi-Entry feature allows users to enter multiple searches at once. Users can submit all entries together, making the process more efficient. This is helpful for agencies needing to conduct several checks simultaneously.

📞 Support Options

For users needing help, Texas DPS offers phone support at 1-855-481-7071 and email support at securesite@microassist.net. These options are available for assistance with account creation and other issues.

📌 Key Points

  • Fee increases on fingerprint services as of October 2026.
  • Each search credit costs $1.00 plus fees.
  • The Multi-Entry feature streamlines multiple searches.
  • Support available via phone and email for assistance.
  • Users should monitor search history on their accounts.

💡 Tips for Navigating Criminal History Searches

Review the details of your own situation with your attorney to ensure you understand the implications of criminal history searches.

🔍 Create a Secure Account

To perform a criminal history search, users must create a CRD Secure Website Account. This step is essential for accessing the necessary services.

💳 Budget for Fees

Each search credit costs $1.00, with additional fees. Be prepared to cover these costs when planning your searches.

📅 Plan for Processing Times

Processing times for searches can vary. Users should plan accordingly and consider these times when submitting requests.

🗂️ Use the Multi-Entry Feature

The Multi-Entry feature allows users to enter multiple searches without waiting for each to process. This feature can save time for agencies conducting several background checks.

📞 Utilize Support Resources

If you face issues, reach out for support. Texas DPS provides a dedicated phone line and email for assistance, making it easier to resolve any problems.

🏆 Ranked by User Reviews (2026)

This section lists services related to criminal history searches, focusing on user reviews and experiences. The order follows Trustpilot data checked in October 2026, but scores may change over time. Ratings reflect various customer experiences, with unhappy customers often posting more reviews.

🥇 1. SimpliSafe

SimpliSafe has been rated 4.0. Known for its DIY home security systems and affordable monitoring plans, it connects to the safety of homes where criminal history might be a concern. However, users have reported limited customer support and issues with false alarms.

🥈 2. SafeStreets

SafeStreets holds a perfect score of 5.0. As an ADT authorized dealer, it specializes in home security installations, which can be crucial for individuals with specific criminal history needs. Some customers have noted installation delays and billing issues, which are important to consider.

🥉 3. ADT

ADT has a lower rating of 1.0. It is known for home security systems and 24/7 monitoring services. Users have raised concerns about poor customer service and installation issues, which can impact their overall experience.

🆓 Free Government and Nonprofit Help

Texas DPS offers support for criminal history searches through government channels. Users can call 1-855-481-7071 or email securesite@microassist.net for assistance. These options are free and can help users navigate the process more smoothly.

🔎 Comparing Services

  • 🔍 Check Trustpilot scores to gauge overall customer satisfaction.
  • 💬 Read review summaries to understand common user experiences.
  • 💵 Compare fee structures and additional costs.
  • 📞 Assess the quality of customer support offered.
  • 📅 Look for processing times to ensure timely results.

❓ Frequently Asked Questions

❓ What are the eligibility rules for criminal history searches?

Eligibility for Texas DPS Criminal History Searches is restricted to legislatively authorized government entities and criminal justice agencies. This means not everyone can access this information.

📞 How can I check the status of my fingerprint results?

For inquiries regarding the status of Texas personal fingerprint results, you can call 512-424-2474, option 2. This line is specifically for checking the status of fingerprint requests.

💻 How do I perform a criminal history search?

To perform a search, you need to enter the individual's last name and first name on the Texas DPS CRD Secure Website. Including a middle or maiden name and complete birth date is optional but helps improve accuracy.

✉️ Is there a way to get a refund for search credits?

Users can request a refund for unused search credits by emailing fingerprintrefunds@dps.texas.gov. This process provides a way to recover costs if the services were not utilized.

📊 Can I monitor my search history on the website?

Yes, users can view and download their search history from the 'My Account' page on the Texas DPS CRD Secure Website. This feature helps users keep track of their search activities.

🗂️ What should I do if I encounter problems with my account?

If you face issues with your Texas DPS account, you can reach support at 1-855-481-7071 or email securesite@microassist.net. These resources are available to assist with any account-related problems.

⚖️ Recent Cases Related to Criminal History

Recent court rulings can impact how criminal history searches are conducted and the rights of individuals in these matters. The following cases highlight important legal decisions relevant to this article's topic.

You can browse more rulings in recent news.

End of October 2026 Update





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