📅 2026 Update: Changes in Texas Department of Public Safety Services

Since the article was written, there have been some key updates regarding the Texas Department of Public Safety (DPS) services. These changes include new fees, updated processes, and additional features for criminal history searches. The earlier article continues further down the page for more detailed information.

💵 Fee Increases

Starting October 1, 2026, the fingerprint transmission fee from the FBI has increased. The cost went up from $12.00 to $15.00. Additionally, the FBI Volunteer Fingerprint fee increased from $10.00 to $13.00.

These changes may affect individuals and organizations seeking fingerprint services.

📋 Criminal History Search Costs

Each search credit for a Texas DPS Criminal History Search now costs $1.00. There is also a 2.25% fee per credit and a $0.25 transaction fee. This means costs can add up if multiple searches are needed, and users should be aware of these fees when planning their searches.

🔍 Performing Searches

To conduct a criminal history search, users must create a CRD Secure Website Account. Once the account is set up, users can purchase credits using a credit card or check. Keep in mind that credit card payments incur a 2.25% fee per credit and a $0.25 transaction fee.

⏳ Processing Times

Currently, Texas DPS does not provide specific timeframes for processing criminal history searches. Processing times may vary based on the type of search and the volume of requests. Users should plan accordingly and be prepared for potential delays.

📞 Support Options

For assistance with the Texas DPS Criminal History Search, users can call 1-855-481-7071 or email securesite@microassist.net for help with account creation or issues. This support can be valuable for those new to the process or facing challenges.

📌 Key Points Summary

  • Fee increases for fingerprint services effective October 1, 2026.
  • Search credits for criminal history now cost $1.00 each, plus fees.
  • Users need a CRD Secure Website Account for searches.
  • No specific processing times are provided.
  • Support available via phone and email for assistance.

💡 Tips for Navigating Texas DPS Services

Review the details of your situation with an attorney to understand your options fully.

📄 Create Your Account

Before starting any searches, you must create a CRD Secure Website Account. This account is necessary to purchase search credits and perform criminal history searches.

💳 Budget for Fees

Be aware of fees when planning your searches. Each search credit costs $1.00, plus a 2.25% fee and a $0.25 transaction fee. Multiple searches could lead to significant costs.

🔄 Multi-Entry Feature

Take advantage of the Multi-Entry feature when conducting searches. This allows you to enter multiple searches at once without waiting for each to process, making the process more efficient.

🗂️ Batch Submissions

If you have many searches, consider submitting them as a text file. Each search should be on a separate line in fixed-width format. This can save time compared to entering each one individually.

📧 Refund Requests

If you need a refund for search credits, you can request it by emailing fingerprintrefunds@dps.texas.gov. Keep records of your transactions to streamline the refund process.

📞 Utilize Support Services

Don’t hesitate to reach out for help if you face any challenges. Phone support is available at 1-855-481-7071, and email support can assist with your account or search issues.

🏆 Services Ranked by User Reviews (2026)

This section covers various services relevant to the article's topic, particularly focusing on home security systems and their connection to public safety. The order follows Trustpilot data checked in October 2026, where scores can change over time. Remember that star ratings are just one factor; unhappy customers tend to leave more reviews, which can affect averages.

🥇 1. ADT

ADT has been rated 1.0. It is known for providing home security systems and 24/7 monitoring services. However, many reviewers point out issues with customer service and installation problems.

These factors can impact user experiences significantly, making it essential for potential customers to weigh their options carefully.

🥈 2. SimpliSafe

SimpliSafe holds a Trustpilot score of 4.0. It is recognized for its DIY home security systems and affordable monitoring plans. Despite its positive ratings, some customers have expressed concerns about limited customer support and issues with false alarms.

These factors are important to consider when selecting a home security service.

🥉 3. SafeStreets

SafeStreets has an impressive Trustpilot score of 5.0. As an authorized dealer for ADT, it specializes in home security installations. However, users have noted delays in installation and occasional billing issues.

These caveats should be considered when looking for reliable home security options.

🆓 Free Government Support

For those seeking assistance with criminal history searches, the Texas Department of Public Safety offers free support. Users can call 1-855-481-7071 or email securesite@microassist.net for help with account creation or issues. Utilizing these resources can help streamline your experience.

🔎 Choosing the Right Service

  • 🔍 Compare Trustpilot ratings for overall customer satisfaction.
  • 💰 Look at the total costs, including hidden fees.
  • 📞 Assess the quality of customer support available.
  • 🕒 Check for installation times and service availability.
  • 📄 Review the features offered by each service.

❓ Frequently Asked Questions

❓ What is the CRD Secure Website Account?

The CRD Secure Website Account is required to perform criminal history searches through the Texas DPS. Users must create this account to access search credits and submit requests.

📅 How long does a criminal history search take?

Texas DPS does not specify processing times for criminal history searches. The duration may vary based on the type of search and the volume of requests received.

💳 Are there any fees for the criminal history search?

Yes, each search credit costs $1.00, along with a 2.25% fee per credit and a $0.25 transaction fee. Users should budget for these costs when planning searches.

📞 What support options are available?

Users can contact Texas DPS for support by calling 1-855-481-7071 or emailing securesite@microassist.net for assistance with account issues or searches.

🆓 Can I get help for free?

Yes, the Texas DPS offers free support through phone and email. These resources can aid users in navigating their criminal history searches effectively.

📄 How do I request a refund for search credits?

To request a refund for search credits, users should email fingerprintrefunds@dps.texas.gov. Keeping records of transactions can help ensure a smoother refund process.

⚖️ Recent Court Cases Related to Public Safety

There have been recent court rulings that impact the services provided by the Texas Department of Public Safety. These cases highlight various aspects of public safety regulations and practices.

For more recent rulings, you can browse more rulings on the news page.

End of October 2026 Update





In each state, there may be differing divisions within the Department of Public Safety. Each division has specific goals meant to ensure public safety, such as training for EMTs and police officers. There are also divisions which educate the public about issues of safety, such as driving laws and the best manner of operating a vehicle safely. 

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