📅 2026 Update: Changes in Texas Department of Public Safety Operations

Since the original article was published, there have been some important updates regarding the Texas Department of Public Safety (DPS). These changes mainly involve fee adjustments and the processes for accessing criminal history searches. The details in this section will highlight these updates, while the earlier article continues further down the page for more foundational information.

💰 Texas DPS Fee Increase

Effective October 1, 2026, the FBI increased the fingerprint transmission fee from $12.00 to $15.00. The FBI Volunteer Fingerprint fee also rose from $10.00 to $13.00. These changes impact those needing fingerprint checks for various legal and employment-related scenarios.

📝 Current Costs for Criminal History Searches

Each Texas DPS Criminal History Search credit now costs $1.00. Additionally, there is a 2.25% fee per credit and a $0.25 transaction fee. This pricing structure should be taken into account when planning to conduct multiple searches.

📅 Processing Times

The processing times for criminal history searches can vary based on the type of search requested and the volume of requests received. The Texas DPS does not provide specific timeframes, so users should be prepared for potential delays.

📞 Support Options

For assistance with Texas DPS Criminal History Searches, users can call 1-855-481-7071 or email securesite@microassist.net. These resources are available for help with account creation or any issues that may arise during the search process.

📌 Key Points

  • Fee Increase: FBI fees for fingerprints have risen.
  • Search Costs: Each search credit is now $1.00 plus transaction fees.
  • Variable Processing Times: Times vary; no specific timeframe provided.
  • Support Available: Phone and email support for users needing assistance.

💡 Tips for Using Texas DPS Services

Review the details of your situation with your attorney to ensure you understand your specific needs related to DPS services.

🔍 Create Your Account

Make sure to create a CRD Secure Website Account to perform any criminal history searches. This step is essential for accessing the necessary features.

💳 Consider Fees

When purchasing credits for searches, remember that credit card payments incur a 2.25% fee per credit plus a $0.25 transaction fee. It is wise to factor these costs into your budget.

📜 Use Accurate Information

When performing a search, enter the individual's last name and first name. Including the middle or maiden name and complete birth date is optional but helps improve search accuracy.

📄 Batch Searches

You can submit multiple searches at once using the Multi-Entry feature, which allows you to enter several searches without waiting for each to process. This feature can save time if you have many records to check.

📧 Refund Requests

If you need a refund for search credits, you can request this by emailing fingerprintrefunds@dps.texas.gov. Keep this option in mind if you encounter issues with your searches.

🏆 Texas Public Safety Services Ranked by User Reviews (2026)

This section covers services related to public safety and security, as they relate to the Texas Department of Public Safety. The following rankings are based on Trustpilot data from October 2026. Ratings can change over time, and keep in mind that lower ratings often reflect a higher number of unhappy customers.

🥇 1. SimpliSafe

SimpliSafe has been rated 4.0. It is known for its DIY home security systems and affordable monitoring plans. However, some users mention limited customer support and concerns over false alarms.

This service is relevant for those looking for security solutions alongside DPS services.

🥈 2. SafeStreets

SafeStreets holds an impressive rating of 5.0. It operates as an authorized dealer for ADT and is recognized for its home security installations. Despite its high scores, customers have reported installation delays and occasional billing issues.

This service is beneficial for residents seeking reliable security systems.

🥉 3. ADT

ADT has a low rating of 1.0. It is known for home security systems and offers 24/7 monitoring services. Reviewers frequently cite poor customer service and installation problems.

While ADT provides essential services, the challenges reported may concern users seeking support from DPS-related entities.

🆓 Free Government Support

You can access free government support for Texas DPS Criminal History Searches through phone assistance at 1-855-481-7071 or email at securesite@microassist.net. This option is useful for individuals needing guidance without incurring additional costs.

🔎 Comparing Public Safety Services

  • 🏅 Service Ratings: Check Trustpilot scores to gauge reliability.
  • 💬 User Reviews: Read customer feedback for insights into service quality.
  • 💰 Cost Structure: Consider fees and payment options available.
  • ⏰ Processing Times: Assess how quickly services can deliver results.

❓ Frequently Asked Questions

❓ How do I access the CRD Secure Website?

Access to the CRD Secure Website is restricted to authorized government entities and criminal justice agencies. Individuals must have the appropriate credentials to log in.

📞 What if I need help with my account?

For assistance with your account, you can call 1-855-481-7071 or email securesite@microassist.net. They can help with any technical issues you encounter.

💼 Can I search for my own criminal history?

Yes, individuals can perform searches on themselves through the CRD Public Website. This is a way to monitor personal criminal records.

📝 Are there deadlines for submitting searches?

There are no specific deadlines mentioned for submitting searches. Users should be aware of processing times and plan accordingly.

🔄 Can I get a refund for unused search credits?

Yes, users may request a refund for unused search credits by emailing fingerprintrefunds@dps.texas.gov.

📅 How are processing times determined?

Processing times for criminal history searches can vary based on the type of search and the volume of requests. The Texas DPS does not provide specific timeframes.

⚖️ Recent Cases Related to Public Safety

Several recent court rulings have addressed issues linked to public safety and criminal history searches. These rulings highlight ongoing developments in how public safety agencies operate and interact with the law.

For more recent rulings, feel free to browse more rulings on the news page.

End of October 2026 Update





Department of Public Safety Background

The Department of Public Safety (DPS) works with other agencies to protect the public from acts of terrorism, natural disasters and man-made disasters. The Department provides a variety of services for other agencies, such as funding for EMT training across the State.

Alabama Department of Public Safety

The Alabama Department of Public Safety has six divisions, each of which has specific methods of maintaining public safety. The divisions work together to educate the public about safety issues, such as natural disasters, and work to help the public should an emergency occur. Although the divisions each have specific issues they handle, they work together to provide a safe environment for the citizens of the State.


Quick Department of public safety overview


Texas Department of Public Safety

The Texas Department of Public Safety issues drivers' licenses to individuals that have passed the required testing in that State. This is done to ensure that drivers are aware of the laws and can operate a vehicle safely before they are allowed on the roads.